Frequently Asked Questions

Shipping Times:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Express Shipping: 1-2 business days

Note: Processing time is 1-2 business days before shipment. You'll receive a tracking number via email once your order ships.

Yes! We offer free standard shipping on ALL US orders. No minimum purchase required!

We cover the shipping cost so you can focus on getting the relief you need.

Once your order ships, you'll receive a tracking number via email. You can also track your order:

1. Visit: agesify.com/pages/track-your-order
2. Enter your order number and email address
3. View real-time tracking updates

Haven't received your tracking number? Check your spam folder or contact us at support@agesify.com

If your package is lost, damaged, or stolen:

1. Email us at support@agesify.com with:
   • Your order number
   • Photos of damage (if applicable)
   • Description of the issue
2. We'll file a claim with the carrier and send a replacement or issue a full refund within 2-3 business days.

We accept:

• ✅ Visa, Mastercard, American Express, Discover
• ✅ PayPal
• ✅ Apple Pay
• ✅ Google Pay
• ✅ Shop Pay
• ✅ Amazon Pay

All payments are processed securely through our encrypted payment gateway with 256-bit SSL protection.

Before shipment: Yes! Contact us immediately at support@agesify.com with your order number. If we haven't shipped yet, we can modify or cancel your order with no fees.

After shipment: Once shipped, we cannot cancel or modify the order. You can refuse delivery (it will return to us) or use our 30-day return policy once you receive it.

Tip: Orders typically process within 1-2 business days, so contact us ASAP if you need changes.

Contact us immediately at support@agesify.com with:

• Your order number
• Correct shipping address

If the order hasn't shipped, we'll update it at no charge. If it's already shipped, we may be able to intercept it with the carrier, though address change fees may apply ($15-20).

Not at this time. However, all our packages come in discreet, unbranded packaging with no pricing information - perfect for gifts!

You can include a personal note by adding it in the "Order Notes" section at checkout.

We offer a 30-day money-back guarantee on all products.

Important: As we sell dietary supplements (food items), we can only accept returns on unopened/sealed bottles.

What's eligible for return:

• ✅ Unopened, sealed bottles within 30 days of delivery
• ✅ Damaged or defective products (any condition)

What's NOT eligible:

• ❌ Opened bottles
• ❌ Gift cards
• ❌ Free promotional items (eBook, tracker card, carry bag)

Return Process:

1. Email support@agesify.com within 30 days with your order number
2. We'll send you a prepaid return label within 24 hours
3. Ship the unopened product back to us
4. Receive your full refund within 5-7 business days of receipt

Return shipping is free - we cover the cost of the return label.

As a dietary supplement, our product is classified as a food item under FDA regulations. For health and safety reasons, we cannot accept returns of opened food products.

This policy protects both you and future customers by ensuring product integrity and safety.

Damaged or defective products: If you receive a damaged, defective, or incorrect product, we'll replace it or refund you regardless of whether it's opened. Just contact us at support@agesify.com.

Once we receive your unopened return:

• Refund processed: 1-2 business days
• Refund appears in your account: 5-7 business days (depending on your bank)

You'll receive an email confirmation once we process your refund.

We don't offer direct exchanges, but here's what you can do:

1. Return your current unopened order for a full refund (30-day policy)
2. Place a new order for the product/quantity you want
3. Both processes typically complete within 7-10 business days

This ensures you get exactly what you need without delays.

Lymph System Support Supplement:

• Each bottle contains: 60 capsules
• Recommended dosage: 2 capsules daily
• One bottle lasts: 30 days (1 month supply)

For best results, we recommend a 3-month supply (3 bottles) as vessel wall repair is a gradual process that takes 8-12 weeks.

Results vary by individual, but here's the typical timeline:

• Week 1-2: Initial reduction in fluid retention, less morning puffiness
• Week 3-4: Noticeable reduction in daily swelling, shoes fit better
• Week 5-8: Significant improvement, visible reduction in leg/ankle size
• Week 9-12: Optimal results as vessel walls fully strengthen

Remember: You're repairing cellular damage, not just masking symptoms. Consistency is key for lasting results.

Our Lymph System Support is made with natural herbal ingredients and is generally safe to take with other supplements.

However: Always consult your doctor before starting any new supplement, especially if you:

• Take blood thinners (Rutin has mild blood-thinning effects)
• Have a medical condition
• Take prescription medications
• Are pregnant or nursing

Dietary supplements are not required to be FDA-approved. However, our Lymph System Support is:

• ✅ Manufactured in an FDA-registered facility
• ✅ GMP-certified (Good Manufacturing Practices)
• ✅ Third-party tested for purity and potency
• ✅ Made in the USA

Every batch is verified to contain exactly what's on the label - 100mg of pharmaceutical-grade Rutin and 7 supporting herbs.

Our supplement is made with natural herbal ingredients and is generally very well tolerated.

Rare side effects (less than 2% of users):

• Mild digestive upset when first starting (take with food to minimize)
• Increased urination (natural detox effect)

Important: Stop use and consult a doctor if you experience any adverse reactions.

Yes! Our Lymph System Support is:

• ✅ 100% Vegan
• ✅ Vegetarian capsules
• ✅ Non-GMO
• ✅ Gluten-free
• ✅ Soy-free
• ✅ Dairy-free

Perfect for all dietary preferences and restrictions.

Simply resume your regular dosage. Don't double up to make up for missed days.

For best results: Take it consistently at the same time each day. Set a phone reminder or keep the bottle where you'll see it (next to your coffee maker, on your nightstand, etc.).

Yes! Save more when you buy more:

• 1 Bottle: $44 (Save $15 off $59 regular price)
• 2 Bottles: $39/bottle = $78 total (Save $40) ← Most Popular
• 3 Bottles: $38/bottle = $114 total (Save $63)

We recommend the 3-bottle option for best results since vessel wall repair takes 8-12 weeks of consistent use.

Plus: Free shipping on ALL orders!

Not yet, but we're working on it!

In the meantime:

• Subscribe to our email list for exclusive discount codes
• Follow us on social media for flash sales and promotions
• Check back for seasonal sales and special offers

First 50 customers get our Total Care Bundle FREE ($90 value):

• 📖 Give Your Cells 14 Days Challenge Blueprint ($50 value) - Science-backed cellular health guide
• 🎴 21-Day Quantum Tracker Card ($15 value) - Track your progress visually
• 👜 Premium Carry Bag ($25 value) - Travel-friendly storage

Limited time offer. Available while supplies last.

Absolutely. We use industry-standard 256-bit SSL encryption to protect your payment information.

We never store your credit card details on our servers. All payment processing is handled securely through trusted payment processors (Shopify Payments, PayPal, etc.).

We take your privacy seriously and will never:

• ❌ Sell your personal information
• ❌ Share your email with third parties
• ❌ Send you spam

We only use your information to:

• ✅ Process and ship your orders
• ✅ Send order confirmations and tracking updates
• ✅ Provide customer support
• ✅ Send optional promotional emails (you can unsubscribe anytime)

Read our full Privacy Policy.

You can unsubscribe at any time:

1. Click "Unsubscribe" at the bottom of any promotional email
2. Or email us at support@agesify.com with "Unsubscribe" in the subject line

Note: You'll still receive order confirmations and shipping updates for purchases you make.

Check these first:

1. Spam/junk folder - our emails sometimes get filtered
2. Promotions tab (Gmail users)
3. Verify your email address - did you type it correctly at checkout?

Still can't find it? Email support@agesify.com with your name and we'll resend it.

This is normal! Tracking numbers can take 24-48 hours to become active after you receive them.

The carrier needs time to scan the package into their system. Check again tomorrow.

Still not working after 48 hours? Contact us at support@agesify.com.

First, check:

• Other entrances to your home (back door, side entrance)
• With neighbors (may have been left with them)
• Mailroom (if in apartment/condo)
• With household members (someone else may have brought it in)

Still missing? Email support@agesify.com immediately. We'll:

1. File a claim with the carrier
2. Send a replacement or issue a full refund
3. Resolve within 2-3 business days

Pro tip: Add Shipping Protection at checkout ($2) for instant claims processing.

We understand everyone's body responds differently. Here's what we recommend:

If you're at Week 1-4: Keep going! Vessel wall repair takes time. Most people see results at Week 5-8.

If you're concerned about results: Contact us at support@agesify.com. We'll:

• Review your usage to ensure you're taking it correctly
• Discuss any factors that might affect results
• Help troubleshoot to maximize effectiveness

Remember: Vessel wall repair is a gradual cellular process. Consistency over 8-12 weeks is key for optimal results.